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    mBank’s Decision to Limit Access to Mobile App Will Affect Many Users

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    Feb 10, 2024
    Decyzja mBanku o ograniczeniu dostępu do aplikacji mobilnej wpłynie na wiele osób

    mBank, one of the largest banks in Poland, recently announced plans to restrict access to its mobile application for users with older operating system versions.

    This decision may have a negative impact on thousands of customers who use iPhones with iOS versions older than 16.0 and Android smartphones below version 8.0.

    According to information provided by the bank, mBank’s app updates will be halted for devices with operating systems that are older than the specified versions. This means that iPhone owners with iOS versions older than 16.0 and Android smartphone users below version 8.0 will not have access to the latest features and services offered by the mBank app.

    It is worth noting that the mentioned operating system versions are already quite outdated. Android 8.0 was released in 2017, which means it is already 7 years old, while iOS 16.0 was introduced only in 2022. For owners of older devices that cannot be updated to the latest operating system versions, this means a lack of access to the full functionality of the mBank app.

    mBank’s decision may be met with mixed reactions among users. On the one hand, those who have newer devices and up-to-date operating system versions will still be able to enjoy the latest features offered by the mBank app. On the other hand, individuals with older devices may feel disappointed as they will not have access to the full range of banking services offered to customers using newer devices.

    According to a statement published by mBank, the Android version of the app will stop working between April and May 2024. As for the iOS version of the app, the bank has only announced that it will no longer provide updates for older iOS versions.

    FAQ

    1. What decision did mBank make regarding its mobile app?
    mBank plans to restrict access to its mobile app for users with older operating system versions, such as iOS versions older than 16.0 and Android versions below 8.0.

    2. Which specific devices will be affected by this restriction?
    The restrictions apply to owners of iPhones with iOS versions older than 16.0 and Android smartphones with versions older than 8.0.

    3. How will these restrictions impact customers?
    Owners of older devices will not have access to the latest features and services offered by the mBank app.

    4. What are the outdated operating system versions?
    Android 8.0, released in 2017, and iOS 16.0, introduced in 2022.

    5. What will be the consequences for users?
    Users with newer devices and up-to-date operating system versions will still be able to enjoy the latest features. However, individuals with older devices will not have access to the full range of banking services offered to customers using newer devices.

    6. When will the mBank app stop working for Android devices?
    According to a statement published by mBank, the Android version of the app will stop working between April and May 2024.

    7. What is the situation for the app on iOS devices?
    mBank has only announced that it will not provide updates for older iOS versions.

    Definitions

    1. mBank – one of the largest banks in Poland.
    2. Mobile app – a program installed on mobile devices that allows access to various features and services.
    3. Operating system – software that controls the functions of a device, such as iPhone or Android.
    4. Updates – new software versions that include fixes and improvements.
    5. Functionality – the range of capabilities and options offered by an app or device.
    6. Statement – an official announcement or information provided by a bank or other institution.
    7. Version – a specific edition or number indicating a particular software release.

    Useful links:
    – mBank – mBank’s official website.
    – Apple iOS – information about the iOS operating system.
    – Android – information about the Android operating system.

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